Legal Document

Q789 Terms and Conditions — Please read before use

Please read these Terms & Conditions carefully before creating an account or using any service on the q789 platform. These terms define the rights and responsibilities of both you and q789.

Last Updated: January 2026
18+
Minimum Age
SSL
Encrypted
24/7
Support
100%
Transparency

Key Aspects of the Terms & Conditions

The following 6 sections cover the most important parts of q789's Terms & Conditions

Account Registration Requirements

To open an account with q789, you must provide accurate and truthful information. Providing false information will result in account termination.

Bonus & Promotions Policy

All bonus offers carry their own wagering requirements. Please read the relevant terms carefully before claiming any bonus.

Payment & Withdrawal Policy

Specific limits and verification procedures apply to deposits and withdrawals and must be followed at all times.

Security & Privacy

Your personal information is protected with SSL encryption. No data is shared with third parties.

Prohibited Activities

Fraud, multiple accounts, and any other dishonest activity are strictly prohibited and subject to immediate action.

Responsible Gaming

Q789 is committed to responsible gaming. Set your own limits and seek help whenever you need it.

1. Introduction & Acceptance

Welcome to q789. These Terms & Conditions ("Terms") form a legally binding agreement between q789 and all of its users. By accessing q789's website, mobile app, or any other platform, you are considered to have fully accepted these Terms.

Q789's Terms & Conditions have been crafted with Bangladeshi users in mind. We believe every user has the right to understand the platform's rules in a language they are comfortable with.

Important: Do not use q789 without reading these Terms. It is mandatory to read this document in full before registering.

2. Eligibility & Age Requirement

To register and use the q789 platform, you must meet the following conditions:

  • You must be at least 18 years of age.
  • You are using the platform voluntarily and with full awareness.
  • You are not accessing the platform from a country or region where online gaming is prohibited by law.
  • Your account has never been terminated or blocked by q789 before.
Registration by minors is strictly prohibited. If age verification fails, the account will be immediately closed and all deposited funds will be forfeited.

3. Account Registration & Management

3.1 Registration Process

To open an account with q789, you must provide accurate, complete, and up-to-date information. It is your responsibility to promptly update any details that change after registration.

3.2 One Person, One Account

Each individual may hold only one q789 account. If multiple accounts are found belonging to the same person, all accounts will be suspended and any deposited funds will be forfeited.

3.3 Password Security

It is your responsibility to keep your account password strictly confidential. Do not share your password with anyone. If you suspect any unauthorized access to your account, notify our support team immediately.

Tips: Use a strong password — a mix of uppercase and lowercase letters, numbers, and special characters. Changing your password regularly is a good habit.

4. Deposit & Payment Policy

For deposits at q789, we support various mobile banking services including bKash, Nagad, and Rocket. The following rules apply to all deposits:

  • A minimum deposit amount applies — for details Deposit View on the page.
  • Deposits must be made only from a mobile banking account registered in your own name.
  • Depositing through a third party is strictly prohibited.
  • Deposits are usually credited instantly. If there is any delay, please contact our support team.

5. Withdrawal Policy

The following conditions apply to withdrawals under q789's Terms & Conditions:

  • You must complete identity verification (KYC) before making a withdrawal.
  • Withdrawals will only be processed to the same mobile banking number used for the deposit.
  • A specific wagering requirement must be met before withdrawing bonus funds.
  • Q789 reserves the right to suspend withdrawals and conduct verification in cases of suspicious activity.
  • Withdrawal requests are typically processed within 3 minutes to 24 hours.

6. Bonus & Promotions Terms

Q789 offers a variety of bonuses and promotions. However, each bonus comes with specific terms and conditions:

  • Welcome Bonus: New members will receive a welcome bonus on their first deposit. A specific turnover requirement must be met before this bonus can be withdrawn.
  • Reload Bonus: Weekly or monthly reload bonuses are available for regular members.
  • Cashback: Cashback on losses may apply under specific conditions.
  • Q789 reserves the right to void bonuses and investigate any account suspected of bonus abuse.
  • Multiple bonuses cannot be active at the same time.
Please note: You cannot withdraw directly from bonus funds until the wagering requirement is met. Full terms for each bonus are available on the promotions page.

7. Prohibited Activities

The following activities are strictly prohibited on q789 and may result in account termination and legal action:

  • Creating multiple accounts or using another person's account.
  • Manipulating the bonus system or engaging in bonus abuse.
  • Attempting to complete verification using a fake ID or false information.
  • Using the platform for money laundering or any unlawful financial transactions.
  • Attempting to hack, reverse engineer, or manipulate the platform's software.
  • Harassing or defrauding other users.

8. Responsible Gaming Policy

Responsible gaming is a key part of q789's Terms & Conditions. We believe gaming should always be a source of entertainment — never a problem.

  • You can set your own daily, weekly, or monthly deposit limits.
  • You have the option to temporarily or permanently close your account (self-exclusion) if needed.
  • If you notice signs of gaming addiction, please reach out to our support team for assistance.

To learn more about responsible gaming, visit our Responsible Gaming Visit the page.

9. Privacy & Data Protection

Q789 takes the protection of your personal information very seriously. We only collect data that is strictly necessary for operating the platform. To learn more about how we collect, use, and store your information, please review our Privacy Policy Read it.

10. Account Termination & Suspension

Q789 reserves the right to suspend or terminate any account at any time under the following circumstances:

  • Violating any provision of these Terms & Conditions.
  • If evidence of suspicious or fraudulent activity is found.
  • When required by a court order or legal authority.
  • If the account has been inactive for an extended period.

11. Right to Amend Terms & Conditions

Q789 reserves the right to change, amend, or update these Terms & Conditions at any time. Users will be notified of significant changes via email or through the platform. Continued use of the platform after any changes constitutes your acceptance of the updated Terms.

12. Contact

If you have any questions or concerns about these Terms & Conditions, please contact our support team. We are available 24/7 to assist you.

Terms & Conditions FAQ

Answers to the most frequently asked questions from our users

To register with q789, you will need to provide your full name, phone number, email address, and a strong password. Before making any withdrawal, you will also be required to complete KYC verification using your national ID.

Wagering requirements mean you must place bets totalling a specified multiple of the bonus amount before it can be withdrawn. For example, a BDT 100 bonus with a 10x wagering requirement means you must wager BDT 1,000 before that bonus becomes withdrawable.

If your account has been suspended, please contact our 24/7 live chat support directly. If no policy violation is involved, the issue is usually resolved quickly. However, accounts suspended due to rule violations may not be eligible for reinstatement.

No. q789 never shares your personal information with third parties for marketing or commercial purposes. Information may only be shared with authorities when required by law.

Self-exclusion lets you request a temporary or permanent closure of your own account. It is an important responsible gaming tool. Simply notify the support team and they will activate it promptly.

Yes. For any significant changes, you will be notified in advance via your registered email or a platform notification. Please keep your email address up to date.

Join q789 — Safe & Trusted

Done reading the Terms & Conditions? Open a free account now and start enjoying everything q789 has to offer.

SSL Secured
Instant Payments
24/7 Support
Transparent Terms
বাংলা